Unit II
2.1.1 Safety Measures
Follow the following practices to ensure your safety when handling power components. Power Power ...
2.1.4 ESD Protection
Use the following guidelines to protect yourself from the risk of electrostatic discharge. Discha...
2.2.1 Environmental Concerns
Be aware of environmental concerns while working on computer systems. Disposal Some materials tha...
2.2.2 Environmental Facts
Ensure that equipment and hazardous chemicals are disposed of properly. Remember to: consult the...
2.2.3 Power Concerns
Learn to protect systems and manage the electrical power powering them. Types of issues you might...
2.3.1 Professionalism
Given a scenario, use proper communication techniques and professionalism. Enterprise Standards: ...
2.3.4 Change Management
Explain basic change-management best practices. Change management is the method that companies us...
2.5.1 Maintenance Practices
Learn methods to maintain PC equipment in order to extend component life expectancy. Create a Pro...
2.6.1 PC & Networking Tools Info
Learn to use some of the tools in an IT technician starter tool kit. ESD Wrist Strap A safety dev...
2.7.1 Troubleshooting
Learn to use a systematic troubleshooting process. Troubleshooting Methodology CompTIA+ Defined S...
2.8.1 Ticketing Systems
A ticketing system is a software application used to track help desk tickets. Creating Tickets Or...
2.8.7 Asset Management
Time-consuming, detailed recordkeeping of organizational IT-related equipment. As part of asset m...