Standard Operating Procedure

Organizations establish a general procedure that overarches into most departments. It provides employees information on how complex business activities are performed at their organization.

A Standard Operating Procedure (SOP) usually includes the purpose and scope of the process, step-by-step instructions, and a list of the equipment required to perform tasks around the organization. It also describes common issues employees might come across while working, and lists precautions to avoid them along with solutions should it occur.

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