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Even though the video technically doesn't talk about this, this is essentially what it's about. Toggle Mute Button This goes under "try the simple fixes first" section. Check the Speakers Check if they're plugged into the right audio jack on the PC. Make sure ...

Learn how to properly navigate the sea of software licensing and how to protect you, your career, and the organization you (might) work for. There are two general models of software licensing: open source software proprietary software These two types of softw...

Learn how organizations manage their mobile devices. Mobile device management is how corporate networks interact with their mobile devices. There is MDM software from a great many vendors, from mobile device manufacturers to mobile service providers, granting ...

Learn how to update the system BIOS program. CAN BRICK YOUR PC, DON'T CLOWN Verify System Info Download the BIOS update executable from manufacturer Close ALL non-essential programs Open the BIOS update executable Follow the prompts Don't interrupt the progra...

Learn how network document scanning works. In the transfer from paper-based documentation to digital documentation, the struggle to quickly convert paper documents to digital files arose. Streamlined processes that add files to digital repositories starts with...

Learn about three-dimensional printers. 3D printing isn't a traditional printing method but is considered a manufacturing method. 3D printers are used to fabricate countless objects, from figurines to large concrete office buildings, along with food, clothing,...

Learn how to recalibrate the battery, resolving issues regarding the battery meter incorrectly report the amount of charge remaining. Calibrate the Battery Calibration synchronizes the power meter to the charge capacity of the battery. Many laptops come with a...

Learn about inkjet printers. Inkjet printers are popular for small businesses and home offices because they produce good quality prints at a cheaper price than laser printers. In inkjet printers, ink is jetted or sprayed onto the page using microscopic jet noz...

Learn to evade the government regulations surrounding digital media copyrights and other stuff. DRM is the use of tech to make sure that copyright materials on the Internet can only be accessed by authorized individuals. The Digital Millennium Copyright Act (D...

Learn the different types of networks there are. The different network types help classify networks. Host Role Networks Below are the different types of host role networks. Peer to Peer Each host in a peer-to-peer network can access the other hosts and the res...

Given a scenario, use proper communication techniques and professionalism. Enterprise Standards: Professional Appearance & Attire Formal Business casual Use proper language and avoid jargon, acronyms, and slang, when applicable Maintain a possible attitude...

A ticketing system is a software application used to track help desk tickets. Creating Tickets Organizations use ticketing systems to identify and record technical issues, manage progress, and verify that those issues were fully resolved to the customer's sati...

Learn to properly troubleshoot physical and software issues in projectors. The Physical Checklist projector is plugged in power cord isn't damaged projector is connected to the computer with the right cable & port projector bulb is fitted correctly and isn't ...

Learn the basics behind proxy servers. Proxy servers are devices or software programs that allow or deny traffic to move through a network based on the traffic's content. It's used to shape/route traffic through a network and can act as a firewall. Essentially...

Learn the different types of long-term storage devices. Hard Disk Drives (HDD) A thick magnetic disc encased in a thicker protective shell. It consists of several aluminum platters, each having a read and write head. All the read/write heads are attached to a ...

Learn about JBOD arrays. (Raw Lesson Content) Another term that is sometimes used with disk arrays is JBOD which stands for just a bunch of disks. JBOD is not a RAID configuration, but like RAID, configures multiple disks into a single logical storage unit. A...

Learn the steps you should take when installing a memory module. You can add single memory modules to computers that use DDR (including 2, 3, and 4). You must install memory in the correct slot. Although several memory slots might be open, some system boards ...

Learn the basics behind firewalls. There are two types of firewalls: hardware and software. There are three types of firewalls: packet filtering, circuit layer, and application level. scan packet, read source and destination filters based on TCP/UDP transmiss...